Inspiring performance is about facilitating high performance in others through problem solving, promoting, recognising and supporting others’ work. An individual’s performance can be managed with key performance indicators, however, research has shown that this ‘compliance’ style often fails to drive discretionary effort and high performance. Leaders who adopt a more inspiring style often empower others to perform above and beyond what is expected of them. Inspiring Performance is important in leadership because:

• Leadership is fundamentally about facilitating the performance of others,
• Managing performance with rules and key performance indicators usually produces an ‘expected’, result, rather than an ‘unexpected’ high-performance result, and
• People often learn and develop more with this type of leadership style, resulting in continuous enhancements to performance year-on-year.

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